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PUMPKIN CAR STEREO SUPPORT CENTER • Help in connecting to internet
Page 1 of 1

Help in connecting to internet

Posted: Mon Dec 11, 2017 9:35 pm
by chipsterlea
I have a pumpkin 7 inch gps navi unit for a e46 bmw. I cant connect to explorer because i do not know the apn settings. Could you please help me out on this issue?

Re: Help in connecting to internet

Posted: Wed Dec 13, 2017 5:50 am
by Jammy
Hi,
in fact,you don't need to do a apn settings.You just need to connect an 3g dongle or wifi ,then you can surf the internet.
If you still have any query,please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions.We Hope you can tell us more about the problem,some pictures will help us to understand your query better.
Regards

Re: Help in connecting to internet

Posted: Wed Dec 13, 2017 10:09 pm
by chipsterlea
my order number in aliexpress is 88304695326846. When I click on explorer the next screen that pops up is the screen to enter apn setting dialing number user name and password to connect to internet.

Re: Help in connecting to internet

Posted: Thu Dec 14, 2017 12:46 pm
by chipsterlea
i have connected a wifi dongle to usb port and se no options to connect wirelessly. my order number in aliexpress is 88304695326846.

Re: Help in connecting to internet

Posted: Fri Dec 15, 2017 10:31 am
by Jammy
Hi,
i can not find your aliexpress number ,please check it again.Or you can take some picture about your unit system info and appearance.
You can not use the wifi dongle if the build-in wifi module is normal.Did you try to connect some different wifi ? Maybe some especial wifi require you to enter the user name and password .
Regards

Re: Help in connecting to internet

Posted: Fri Dec 15, 2017 6:33 pm
by chipsterlea
]i have attached photo of my unit and order number..
IMG_4354.PNG
IMG_4354.PNG (236.09 KiB) Viewed 1612 times

Re: Help in connecting to internet

Posted: Mon Dec 18, 2017 9:39 am
by Jammy
Hi,
this is no my product and the seller isn't us. You can directly contact the seller.
Regards

Re: Help in connecting to internet

Posted: Mon Dec 18, 2017 3:52 pm
by chipsterlea
unit is the same as what you sell. I just need to know how to connect to internet thru explorer simple as that..

Re: Help in connecting to internet

Posted: Tue Dec 19, 2017 9:13 am
by Jammy
Hi chipsterlea,
I also hope i can help you.Many units have the same appearance, but in fact ,they are different in the hardware and software.
For our unit ,you needn't set an APN number to explorer.Hope your kind understandings.
Regards