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PUMPKIN CAR STEREO SUPPORT CENTER • Problems with my new Android 7.1 Octacore Unit
Page 1 of 2

Problems with my new Android 7.1 Octacore Unit

Posted: Thu Feb 08, 2018 4:40 am
by L-ight
Hello, I purchased this exact head unit https://www.amazon.com/gp/product/B076Z ... UTF8&psc=1

I am having some problems I would like to get help on.

1. Radio defaults to the 87.5 station every time the unit is turned on yet still stays on a station I last played. I have to tap the station I want for it to show up.

2. RDS doesn't show up on every station. My last headunit had RDS and showed on every station I listened to.

3. Iheartradio/Spotify does not play when I turn it off then back on like the radio does.

4. My fast boot does not work either. It has worked one or two times but that was it.

5. My screen has flickered this pink color on one startup one time. I recorded a video of it. Though once I turned my vehicle off and back on it went away. Not sure why it did that.

Please let me know if anyone can help. Thanks.

Below are a screenshot of my version and a video of my screen flickering.


20180206_164139.jpg
20180206_164139.jpg (3.93 MiB) Viewed 3533 times


https://youtu.be/T29-X7Glo3k

Re: Problems with my new Android 7.1 Octacore Unit

Posted: Thu Feb 08, 2018 9:22 am
by Jammy
Hi,
here is the firmware.
https://mega.nz/#!4dF2lbyA!2p2VXinjyBkB ... 90RYZB9gPc
Please download and unzip the files to the root content of one sd card and insert it into the GPS slot.Then enter settings - car settings - system update.
For the fifth problem,if it still happened,you can take apart the unit and the re-plug in and out the flat cable.
1903.png
1903.png (306.31 KiB) Viewed 3532 times

Regards

Re: Problems with my new Android 7.1 Octacore Unit

Posted: Thu Feb 08, 2018 1:36 pm
by L-ight
Thanks for the quick reply. Can this update be downloaded onto a USB then plugged in? If so where do I go from there after plugging in the USB?

Re: Problems with my new Android 7.1 Octacore Unit

Posted: Thu Feb 08, 2018 6:11 pm
by L-ight
Ok I got the update to work and now the Radio is fixed. The fast boot still doesn't work though. I have the wires connected correctly. Red to Red, Yellow to Yellow, Black to Black. These were spliced into my PAC harness for my truck, btw. It was not a direct plug and play. I had to cut the wires off from the CANBUS as my truck is older (2003).

Re: Problems with my new Android 7.1 Octacore Unit

Posted: Fri Feb 09, 2018 11:05 am
by Jammy
Hi,
this unit doesn't support fast boot.You can set it 1 hour standby mode(black screen)max in the car settings page and reboot it fast.
Regards

Re: Problems with my new Android 7.1 Octacore Unit

Posted: Fri Feb 09, 2018 2:15 pm
by L-ight

Re: Problems with my new Android 7.1 Octacore Unit

Posted: Sat Feb 10, 2018 7:15 am
by Jammy
Hi,
our units which named CN01-xxxxx support fast boot function.
You can find this function describtion on the ads.
Regards

Re: Problems with my new Android 7.1 Octacore Unit

Posted: Sat Feb 10, 2018 6:26 pm
by L-ight

Re: Problems with my new Android 7.1 Octacore Unit

Posted: Mon Feb 12, 2018 5:40 am
by Jammy
Hi,
You can try to connect the video signal wire of the cam to the 'Video-in' RCA wire and then open the video in app to check whethere the signal wire broken.If there is reverse imagine through the 'video-in', so the cam-in wire should be broken. If not, the video signal wire broken.Next,you can contact our customer service through amazon message to solve this .
Regards

Re: Problems with my new Android 7.1 Octacore Unit

Posted: Tue Feb 13, 2018 1:48 pm
by L-ight