PUMPKIN CAR STEREO SUPPORT CENTER

I have not found anything about this.

I did find one for a similar unit but from another company....

*#hct#root#

However I believe that password may be incorrect.

I am trying to root and am having trouble.

In fact, I do not see any developer tools, even if I press the build number 7 times.

Hi there
The factory setting code should be 126.
And for rooting the device, I'm sorry that we are not able to provide that method as it is Android 4.4 system, which on car dvd gps system, there is still not have a easy way to root that. And due to the system is special modified for the car stereo device, so there is no develp options as some cellphones done. I hope you can understand.
Regards!

Please help me understand...

If we paid money for an Android stereo, why does your company say that you all do not allow customers to root their devices?

I have been in contact with someone from support and they said that units are not allowed to be rooted several times. So again, my question is, how can you tell a customer what they can and cannot do with a device they paid money for?

If a customer has paid money and wants to root it, it would be good if you provided the code.

Respectfully, I do not feel you all can say what we can or cannot do with our stereos.

Hi there
Thank you for your reply!
First of all, please do not angry about this my friend, no one from the Androd system devices will suggest clients to root their device, cause that will voide the warranty of the device. You can check at all other Android devices seller, even include most of the famous cellphone manufacturer such as Samsung.
Second, we didn't try to stop you doing that my friend, we just do not supposed to tell the clients to do that. For rooting Android 4.4 system on those kind of Android devices is very hard and not easy to do, which even easy to brick the device. You may check with the XDA forum about that, which already got clients damaged devices.
At last, I hope you can understand that our effort on this to help you keep the warranty, instead of gave up that.
Regards!

I was not angry, I was just asking the question.

I understand about protecting customers and not wanting them to void their warranty, I get it. I just thought that Pumpkin was flat out telling people they cannot root these stereos.

Hi there
I'm so so sorry for replying you late due to not work at the past few days, I hope you can understand.
Thank you for your understanding. Actually I have seen some software developers in XDA forum which can root the Android 4.4.4 devices, but that is require very complex operation and a lot of computer technician to do that, which normally not available to normal user. And it is also have risk to brick the device. So we can not suggest that, hope you can understand.
Regards!

Dear Pumpkin,

How will the "Developer Options" damage the device? Any cellphone can activate this option to enable usb debugging.
Is there a way I can turn the developer options on my Pumpkin car din? Can you point me to a place that shows how to do it?

Mike

Hi,
Could you please first tell us your order number or buyer ID?
This information is very important for us to give you right suggestion.
For the "Developer options", if you change it, sometime it just enable or disable some functions, but sometime you may break the operation system and lead the whole android system non-working.
The USB debugging on the unit don't need to activate separately from Developer option, just the normal settings.
There is not a way to turn the developer option on our unit, because the factory technician and developers don't allow this, hope your kind understanding.
Regards

Hello,
after I entered the password 126, I get the message password wrong.
Can you help me.