PUMPKIN CAR STEREO SUPPORT CENTER

I have a Pumpkin model 7", Android 7.1 - # CN01-02306B-08A?
My Amazon order# 111-3569796-1266623

I finally installed it 3 days ago and everything seems to be working. I love the unit, it's a big step up from the original stereo.
I have seen one flaky issue.
I have setup the steering wheel control and it works fine for a while and stops working. If I go to the setting menu when it stops working, I can see all the functions are enabled and saved but it does not change volume if I press the buttons. I have to reset the menu and add buttons again and it starts working again.
This is not always a problem but I have seen it few times already.
Do I need a new firmware or there’s something I’m missing?

Hi,
could you tell me your car model? Did you externally add any steering wheel adapeter?
Regards

It's a 2007 Toyota Sienna. No I did not add any interface or adapter. I used a harness. When I program the keys it work for a day or so and stops. If I look at the steering wheel menu in pumpkin the option are still saved but key press gives no response.
Here are some photos.

Hi,thanks your picture.I heard that you contacted our customer service colleague.So you can constantly contacting her.
Regards

Did you ever get this problem fixed?
I have the new Android 8 AE0273B and having this problem.

Hi xnofriendsx,
about the steering wheel control , you can contact our pumpkin customer service or write to support@autppumpkin.com .
Regards