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PUMPKIN CAR STEREO SUPPORT CENTER • CN10 Captiva/TomTom/Settings
Page 1 of 2

CN10 Captiva/TomTom/Settings

Posted: Wed Mar 28, 2018 12:54 pm
by Dersupergrobi
hi

I bought the CN10-02307B-01A
(Amazon 304-7904852-5929945)
And connected it to my 2012 Chevrolet Captiva

All works fine, except of steering wheel control
an TomTom

Do i need an external interface for my car?


and TomTom:
it works . but sometimes it crashes. After restart it works again, but
it seems the audio channel for speech is wrong.
i dont need a voice output and i turned them all off.
but after restart there seems to be a fault.
What can i do here? an which audio channel should i choose?

after rebooting/restart the device doesnt show the radio buttons

last but not least: how and where can i activate Voice control (OK GOOGLE)?


thanks

Frank

Re: CN10 Captiva/TomTom/Settings

Posted: Thu Mar 29, 2018 9:59 am
by Jammy
Hi,
you can connect the wire K1 to your original connector.You can refer the following picture.
image.png
image.png (499.81 KiB) Viewed 1964 times

About the Tomtom,could you mind show me an video .I will show it to our engineer and try to solve it.
Regards

Re: CN10 Captiva/TomTom/Settings

Posted: Thu Mar 29, 2018 10:21 am
by ghosty1911
Hello
U can take the notification channel in the tomtom voice settings, on my head unit works it with that setting.
On all othe the voice is to fast an you dont understand anything

Re: CN10 Captiva/TomTom/Settings

Posted: Thu Mar 29, 2018 2:11 pm
by Dersupergrobi
thanks @Jammy i bought a adapter and it works now (5 out of 6 switches), but will check again when i am back from a short holiday trip. will also provide a video then

Re: CN10 Captiva/TomTom/Settings

Posted: Fri Mar 30, 2018 6:08 pm
by Dersupergrobi
Update: i think installing another voice seems to fix it.
No crash so far with german Lisa instead of Yannick

Ist there a good manual for the radio App?
I dont understand bow it works

Frank

Re: CN10 Captiva/TomTom/Settings

Posted: Mon Apr 02, 2018 2:28 am
by Jammy

Re: CN10 Captiva/TomTom/Settings

Posted: Wed Apr 04, 2018 10:42 am
by Dersupergrobi
hi Jammy,

here 2 vids of the unit.
sometimes, when i have to swith to another screen, the TomTom App comes back without a map, only a blue screen.
i can kill the task and restart - nothing happens then.

Only shut down the Unit and restart helps.

is there a new SW for my unit?
https://youtu.be/50NSixNY4ZQ
https://youtu.be/9J15VJSnSPg

Re: CN10 Captiva/TomTom/Settings

Posted: Sun Apr 08, 2018 9:09 am
by Jammy
Hi,
here is the firmware of your unit.
https://mega.nz/#!EUcXHTKY!-ut_1m22O3W3 ... -fHl8MIKZY
You can do referring the following video.
https://www.youtube.com/watch?v=dXBZdVeXig4
Regards

Re: CN10 Captiva/TomTom/Settings

Posted: Tue Apr 10, 2018 6:18 pm
by Dersupergrobi
thanks...

ist this the same FW or an update?

Grobi

Re: CN10 Captiva/TomTom/Settings

Posted: Tue Apr 10, 2018 8:22 pm
by Rigattoni
Just my 2 cent:
Sometimes it makes sense to setup the system again with exact the same firmware.
So even if this the same one, I would give it a try.