PUMPKIN CAR STEREO SUPPORT CENTER

Ordered the;

Android 7.1 Car Stereo, Octa Core 32GB+ 2GB Double Din DVD CD Player with Bluetooth GPS Navigation 6.2 inch Touch Screen - Support WIFI, MirrorLink, Backup Camera, AUX Input, USB SD, Dash Cam

and the ;

Pumpkin
Bluetooth OBD2 Scanner, Car Diagnostic OBDII scan tool for Android & Windows Devices, Supports Torque App

The OBD2 will communicate with the head unit but will NOT communicate with the vehicle 2006 f 350 Ford super crew cab 6.0 diesel.

I do have another elm327 obd2 adapter that does connect with the vehicle so I know that the vehicle will connect, but it is not connecting to this adapter

Please give me some help on this, what am I doing wrong?
Jammy if you will give me a Private message I will give you my Amazon order number

Thanks,
Rod

I sure didn't think I would be ignored, this can't be so odd of a problem can it? I guess I will just go to Amazon and get it returned or something. Go figure.

here is the obd2 unit I bought ;
PUMPKIN
Item Weight 2.4 ounces
Package Dimensions 3.6 x 2.8 x 1.4 inches
Manufacturer Part Number Y0077
Special Features Model: elm327 can bus Bluetooth diagnostic, Bluetooth Effective distance:1--10m, OBDⅡ16P standard plug, PC side: Bluetooth interface, Hardware versions:v1.5, Baud Rate:38400


The article you sent me on OBD2 does not address this problem, it connects to the unit, it will not connect to the vehicle

Sorry to high jack this thread but I have the same problem with my Bluetooth not pairing to my OBDII adapter. Here is my order information...4REKGNFPNTG4I.

It would be great if we could find a fix for this problem soon!

Hi JBM, sorry that the order info you provide is not completed so that i am unable to confirm your unit model .I suggest you offer ebay ID or amazon order. Or you can directly contact our pumpkin customer service by writing to support@autopumpkin.com
Regards

Jammy,

My ebay order number is:382019030407

Any info on a possible solution for this problem?

Never mind Jammy, I figured it out. I do have a couple of other questions I will post in the main forum.

i had this one time with my unit...
reset did its job and all worked well