11-RQ0276E

Mainly focus on PUMPKIN Android/Wince Car Radio DVD GPS Stereo Issue

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ukrugbyplayer1968
Posts: 2
Joined: Sun Apr 22, 2018 2:34 pm
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11-RQ0276E

Postby ukrugbyplayer1968 » Sun Apr 22, 2018 2:37 pm

Hello,

The touchscreen on my 11-RQ0276E multimedia device has completely stopped responding. I have tried both a soft reset and a factory reset, but no change. It's installed on a Mazda MX-5.

I have tried taking it apart to ensure all the connections are correct and that none have come loose onto the motherboard. There is one strip connector on the right hand side which has a long thin which doesn't seem to go anywhere, but do not know where to plug it in.

Any assistance would be greatly appreciated

BR
Ian



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: 11-RQ0276E

Postby Jammy » Mon Apr 23, 2018 9:18 am

Hi,
Is the wire you said on the right hand side is black? If yes ,it is the bluetooth antenna.It does nothing about this issue.
About the touch issue,you can contact our pumpkin customer service or write to support@autopumpkin.com .
Regards

ukrugbyplayer1968
Posts: 2
Joined: Sun Apr 22, 2018 2:34 pm
Contact:

Re: 11-RQ0276E

Postby ukrugbyplayer1968 » Tue Apr 24, 2018 12:06 pm

Yes the wire is black, ok that's not the issue then, thank you for removing that from the equation.

I have tried emailing support, but I just seem to get generic replies.

Do you know how much a replacement touch screen part would be for this stereo, as I feel confident I could fit it myself.

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: 11-RQ0276E

Postby Jammy » Wed Apr 25, 2018 3:47 am

Hi,i don't know the price. I contact the customer service for you and she sent you a post .Please contact her.
Regards


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