Pumpkin Android 7.1 Octa Core 2GB 32GB Car Stereo help required

[mdickson73]

Hello,

I bought the following from Amazon last summer. I have started to fit the main components but yet to fit the cameras and the DAB aerial.

The list is as follows:

Purchase list from amazon -
Pumpkin External DAB+ Digital Radio Tuner NA7001B for Android Car Stereos
Sold by: PumpkinCar
Pumpkin USB Front DVR Camera Y0020 for Pumpkin Android Car Stereos for Video Record
Sold by: PumpkinCar
Pumpkin OBD2 ELM327 Car Scanner-Torque Diagnostic Auto Scan Tool
Sold by: PumpkinCar
Pumpkin Android 7.1 Octa Core 2GB 32GB Car Stereo Bluetooth with CD DVD Player
Double Din Car Radio Sat Nav DAB Touch Screen 2 Din Head Unit Support Mirrorlink AV Out SWC WIFI Subwoofer USB Cam-In OBD (02308)

So the stereo works fine and I am using my google play subscription and very happy with that.
I plugged the OBD2 ELM327 tool in and have struggle to get it to talk to the unit and therefore use torque.

I have a Volvo V70 2.4 D5 Automatic 54 plate.

Also I remember reading that I need an can-bus unit is this correct and if so which one?

Any advice would be gratefully received.

Thanks

Martin.

[Jammy]

Hi,
about the OBD issue , i suggest you contact the pumpkin customer service to change another one OBD product .
About the cau bus decode box , you still need to tell the customer service the years of your vehicle.
Regards

[mdickson73]

Thanks for the comments, any idea on the best way to tell them the information and arrange a change.

The car is a 2004 Volvo V70 D5 Geartronic

Thanks Martin.

[Jammy]

Hi, you can contact the pumpkin customer service via amazon message .
Regards