Issue with Dynamic Trajectory Lines on the reverse camera

[AndrewSpec]

I've got the AA0437B unit in my Skoda Fabia II Greenline (2013).

https://www.youtube.com/watch?v=AMc6gIh6GQA


Look at my video. As you can see there are only built in lines in the camera, later when I almost finished parking the trajectory lines appeared but had a lag and showed wrong direction. I've also noticed that the max angle is low. On my previous head unit the trajectory lines angle was large as you can see on the video below:
https://www.youtube.com/watch?v=ln3Lhlu7EtE

So is there any software update to fix that issues?

[Jammy]

Hi,

This is related to your car's ECU.
After your car will trigger a reversing radar, it will emit a dynamic track signal.

Pls offer a photo like this.

A6842738-DD8C-4870-AD52-2211FC9EC2BE.png (13.52 MiB) Viewed 2711 times

Best Regards,
Jammy

[AndrewSpec]

Screenshot_20190919-134956.png (79.85 KiB) Viewed 2705 times

It's wierd because on my previous head unit which I was using over 2 years there was no problem with that dynamic trajectory. It's still the same car, still the same ECU.


Also I noticed that you didn't read all I wrote.
There are 2 problems with that:

1) dynamic trajectory lines are shown with a few seconds lag, not every time but often
2) dynamic trajectory lines are showing sometimes wrong direction, sometimes wrong angle and the angle should be wider

[Jammy]

Hi,

We have contacted the supplier to find the problem.
After we know the problem and resolution, we will contact you at the first time.

Thank you
Jammy

[AndrewSpec]

Hello, It's been a month till now.
Do you have any information about resolving this issue?

[Jammy]

Hi,

Pls contact our customer service support@autopumpkin.com to let them offer a CANBUS.

Thank you
Jammy