Issue with Dynamic Trajectory Lines on the reverse camera

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AndrewSpec
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Joined: Wed Jul 25, 2018 2:18 pm
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Issue with Dynamic Trajectory Lines on the reverse camera

Postby AndrewSpec » Wed Sep 18, 2019 10:43 pm

I've got the AA0437B unit in my Skoda Fabia II Greenline (2013).

https://www.youtube.com/watch?v=AMc6gIh6GQA


Look at my video. As you can see there are only built in lines in the camera, later when I almost finished parking the trajectory lines appeared but had a lag and showed wrong direction. I've also noticed that the max angle is low. On my previous head unit the trajectory lines angle was large as you can see on the video below:
https://www.youtube.com/watch?v=ln3Lhlu7EtE

So is there any software update to fix that issues?



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Issue with Dynamic Trajectory Lines on the reverse camera

Postby Jammy » Thu Sep 19, 2019 1:51 am

Hi,

This is related to your car's ECU.
After your car will trigger a reversing radar, it will emit a dynamic track signal.

Pls offer a photo like this.
A6842738-DD8C-4870-AD52-2211FC9EC2BE.png
A6842738-DD8C-4870-AD52-2211FC9EC2BE.png (13.52 MiB) Viewed 2715 times


Best Regards,
Jammy

AndrewSpec
Posts: 7
Joined: Wed Jul 25, 2018 2:18 pm
Contact:

Re: Issue with Dynamic Trajectory Lines on the reverse camera

Postby AndrewSpec » Thu Sep 19, 2019 12:31 pm

Screenshot_20190919-134956.png
Screenshot_20190919-134956.png (79.85 KiB) Viewed 2709 times



It's wierd because on my previous head unit which I was using over 2 years there was no problem with that dynamic trajectory. It's still the same car, still the same ECU.


Also I noticed that you didn't read all I wrote.
There are 2 problems with that:

1) dynamic trajectory lines are shown with a few seconds lag, not every time but often
2) dynamic trajectory lines are showing sometimes wrong direction, sometimes wrong angle and the angle should be wider

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Issue with Dynamic Trajectory Lines on the reverse camera

Postby Jammy » Fri Sep 20, 2019 2:40 am

Hi,

We have contacted the supplier to find the problem.
After we know the problem and resolution, we will contact you at the first time.

Thank you
Jammy

AndrewSpec
Posts: 7
Joined: Wed Jul 25, 2018 2:18 pm
Contact:

Re: Issue with Dynamic Trajectory Lines on the reverse camera

Postby AndrewSpec » Fri Oct 18, 2019 2:17 am

Hello, It's been a month till now.
Do you have any information about resolving this issue?

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Issue with Dynamic Trajectory Lines on the reverse camera

Postby Jammy » Fri Oct 18, 2019 5:53 am

Hi,

Pls contact our customer service support@autopumpkin.com to let them offer a CANBUS.

Thank you
Jammy


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