Top bar of screen won't work

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dean654
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Top bar of screen won't work

Postby dean654 » Wed Jul 15, 2020 9:22 pm

AA0495B

Hi,

Yesterday I went to swipe down from the top of my screen to go into my settings, but the banner came down and up flashing quickly on its own and now doesn't work? I cannot get any touch on the top bar. I have installed and tried a screen test app and there is no touch available on the top bar.

Please can you let me know why and how I can resolve this.

Many thanks


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Jammy
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Re: Top bar of screen won't work

Postby Jammy » Thu Jul 16, 2020 9:46 am

Hello,
Thanks for your message.
For better confirmation, could you please tell us your order number and item number?
We look forward to your reply.
Best Regards
Autopumpkin
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