No video displayed playing DVD, Model# 11-RQ0261E-US

Mainly focus on PUMPKIN Android/Wince Car Radio DVD GPS Stereo Issue

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Mazdaspeeder
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No video displayed playing DVD, Model# 11-RQ0261E-US

Postby Mazdaspeeder » Mon Oct 03, 2016 2:06 pm

I just installed this unit, bought from you guys on Amazon.
https://www.amazon.com/gp/product/B01IHTCNM8

When I put in a DVD and hit play I can only hear audio as the DVD plays, all I see for video is a green screen.

Installed in a 2006 Mazda MPV.


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Jammy
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Re: No video displayed playing DVD, Model# 11-RQ0261E-US

Postby Jammy » Fri Oct 07, 2016 8:23 am

Hi,
Sorry for the late reply due to the National Day.
Regarding your issue, could you please use other DVD to check? Does the unit play video normally from USB/SD?
If possible, would you mind take a video, upload it to youtube, then send the link to us?
We will try to provide you the positive solution.
Regards
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