PUMPKIN CAR STEREO SUPPORT CENTER

Hello, I have a Pumpkin PX3 radio, Android 7.1.2 MCU: MTCE for a VW car and I'm not happy with the in built radio app.
It does not store the station names against the buttons and just shows FM band instead.

Is there an alternative Radio app that I could install?

Hi,you can first try to switch the AF option off.More query, you can contact the pumpkin customer service to get help.

I thought that this here is the right adress for customer support?
Wy don't you help the correct way?

By the way. I have the same problem with the radio (other machine). Every few weeks it looses all stations. Also the AF - TA and PTY disappears. After hard reset the buttons are coming back again.

Hi,
the support forum aims to public some solution for our clients to check and so on. You can search them via the key word or in the notification.
Could you tell me the order number of your the other unit ？
And could you show me some pictures or an video about your issue ? I can show them to our engineers for help.
Regards

Hi Jammy,

ebclosed the Pictures with the disappearing Buttons and the Unit Data.
Machine an Order number is seen on my signature.

Regards

Hi,
you can enter settings - factory settings (126) - other page and turn on the RDS radio .See picture.

RDS option.png (28.44 KiB) Viewed 5524 times

Tanks, but the Button is already set "on".

Yesterday again, all Stations are gone and reset again. Very annoying.

Any other ideas? Are there Updates or Bugfixes available?

hi,here is the mcu files for your unit CN01-02306.
https://mega.nz/#!aTB03ATC!h0LTIVQUALRw ... S3XAR17coM
Please download the files to the root content of one sd card and insert it into the GPS slot,then enter settings - system - mcu update .Regards

Hello Jammy,

File contain 217 KB. Is this correkt?

Hi，
yes ,that is normal .