PUMPKIN CAR STEREO SUPPORT CENTER

Hello there,

I received a Pumpkin Head Unit just over a week ago, and have just gotten around to install it the last couple days.
This is the unit I bought - https://www.amazon.co.uk/gp/product/B07 ... UTF8&psc=1

Model : PX5
Build Number : 201902221541
CSN2_0192019_154914

I originally installed the GPS receiver under the dash - and it worked really well the first night. I was very happy. However the next day it no longer worked. GPS test sees 12 satellites but will not get a fix (sometimes gets a fix for a couple seconds).
I have removed the receiver from underneath the dash and placed it right on top of the dash under the windscreen. I have even put it outside of the window - still no gps fix.
I have tried clearing the GPS (AGPS > clear and update), and I have tried reseating the GPS in the back of the head unit. - still no fix.


The GPS was the main reason I went with an Android HU. Without a functioning STABLE GPS then the HU is not really fit for purpose, and I'm afraid I will need to return this for a refund.

Aside from this I am really happy with the HU. Any advice would be greatly appreciated.

Thanks!

Hi,

Thank you for your post.
What's your order ID pls?

Regards,
Jam

Hello,

Order number is as follows :
ORDER # 206-0936436-0015558

Thanks

Our customer service contacted you via amazon.
She will follow your issue.
Thanks.

Regards,
Jam