PUMPKIN CAR STEREO SUPPORT CENTER

Hello. A few days ago the canbus decoder burnt out.
I connected the radio bypassing the canbus.
The radio was working
The car's voltage dropped, the battery was discharged.
The radio is dead when the car is started.
The fuses are okay, the cables are okay. The radio is not responding.
What happened?

Hello,
Thanks for your message.
For better confirmation, could you please tell us your order number item number and
send us a screenshot of your order information? Those information are very helpful for us to provide you with an appropriate solution.
Looking forward to your reply.
Best Regards
Autopumpkin

Radio AS0372B-02B, number order 87775751124109 2017-11-11

Hello,
Thanks for your message
The radio that you owned is a universal car radio.
If it can boot up with red and yellow wires together, it is the CANbus decoder issue
Could you please buy a new CANbus decoder to try?
Best Regards
Autopumpkin