Android 4.4 Kitkat Merc A Class W169 - loss of music, I-go gps app, and date and time settings

[MarkB]

Hello,

I have a merc a class, and purchased a radio, dab, and reverse camera from you last year.

I turned on my car and the radio turns on as normal. I now however do not have my GPS app (I-go), my music has been deleted, and the radio time are wrong.

What should I do?

I look forward to hearing from you.

Thanks,

Mark

[Jammy]

Hi,
For the map app,you can choose from follow.
2016 North America ：https://mega.nz/#!kNlDmaxD!NevffC0C2y8OZs1R9gbNV2Zerznqd0qQ78pvbQGS4Iw
2016 Euro ：https://mega.nz/#!Jc0XnSgQ!m1wI4_byJ_Tvekq_MN_R-gjwCZgHBHi3aOxOK07rBEs
2016 Australia ：https://mega.nz/#!EMESQSoI!cDl4cAmLHr1YukrApAFe1TMRZEIgQyNspHPEZkJbfnY
For the time problem,you can enter "time settting" page to set manually.
Could you tell us your order number or buyer ID if you still have trouble? Because we need more details about your unit and give you positive solution.
Regards

[MarkB]

Android 4.4 KitKat DVD Car Sat Nav GPS For Benz A B Class W169 W245 Vito Viano
( 301706165452 )
External DAB + Digital Radio Box with Touch Control for Android Car DVD Player
( 301796816429 )
UK Stock Car Reverse Camera Waterproof Wide Night Vision Rear View Parking LED
( 311383106695 )
My eBay username is markbadz

I also have lost my DAB app?

Can you please explain in step by step detail, or even better a video of how to fix everything?

So since my email I have managed to install IGO, but how do I change time on IGO?

I still have no music,

I have updated time on unit successfully.

What do you think I should do?

Do I need to update software?

Please can you send a video with a detailed instruction?

Finally, is there another possible GPS that I can use instead of IGO which works offline?

[Jammy]

Hi,
There is not a music app here.
But you can enter the OEM app on the home page and choose what app you want to reinstall. Here is a picture you can refer.

KD预装软件重新下载.jpg (87.16 KiB) Viewed 1054 times

If there is not app you want,we suggest you make the unit restore factory setting.
Could you mind tell us how you lost apps?
Regards