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11-RQ0259-US-A
Posted: Wed May 17, 2017 6:18 am
by native74warrior
The top part of the touch screen is not responding. Tried up dating firmware did not fix the issue. Sent two pm's to admin this year no response. Needing help any ideas? Admin feel free to chime in and respond to this topic sent required information in pm's, need your support.
Re: 11-RQ0259-US-A
Posted: Wed May 17, 2017 6:24 am
by native74warrior
Adding model and order number just in case issue has been on going since last year Feb, just got tired of waiting for a response. 11-RQ0259-US-A order number is 100003753
Re: 11-RQ0259-US-A
Posted: Thu May 18, 2017 2:14 am
by Jammy
Hi,
For the screen problem, could you show me a shour video about it ,we need to confirm whether the screen is broken or not.
We don't get anything according to your order number,please check it or tell us your buyer id?
Regards
Re: 11-RQ0259-US-A
Posted: Sat Nov 04, 2017 6:08 pm
by native74warrior
not able to attach video. please let me know how
Re: 11-RQ0259-US-A
Posted: Mon Nov 06, 2017 6:45 am
by Jammy
Hi,
you can contact the customer service where you bought the unit to change the touch screen.
Regards
Re: 11-RQ0259-US-A
Posted: Tue Nov 07, 2017 5:42 am
by native74warrior
Bought it straight from the website
http://www.autopumpkin.com/
Re: 11-RQ0259-US-A
Posted: Tue Nov 07, 2017 5:52 am
by native74warrior
Order Information
Order #100003753