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PUMPKIN CAR STEREO SUPPORT CENTER • button backlight not working
Page 1 of 1

button backlight not working

Posted: Sat Nov 18, 2017 4:02 pm
by mk2k
the backlight behind buttons are not working.

when i enter factory setup and set key light option on, the screendisplay is always bright. when i turn it off the screen light dims when putting on the car lights. the backlight of the buttons never go on and stays off.

Radio model: 11-RQ1222E - MTCC-KLD6-V2.97 - RK3188
Order number: 79860618088668

Re: button backlight not working

Posted: Mon Nov 20, 2017 2:04 am
by Jammy
Hi,
when you put the car light on, the backlight of the button will keep lighting unless you cut off the "ILL" wire of the back ISO cable.
Regards

Re: button backlight not working

Posted: Mon Nov 20, 2017 8:21 am
by mk2k
no wires have been cut and the backlight behind te buttons never worked.
my previous radio (Wince) had no problems with button backlight.

Re: button backlight not working

Posted: Tue Nov 21, 2017 2:43 am
by Jammy
Hi,
i find you bought the unit on 2016 years.When did the problem happen?
Regards