PUMPKIN CAR STEREO SUPPORT CENTER

Hi there,

Just bought a new android 7 unit for my VW Scirocco, everything works okay except that the audio is almost silent. I believe this may be duo to having the DYNAUDIO enhancement pack from VW installed, the amp probably needs powering?

I believe it's the same issue on this thread -
viewtopic.php?t=2670

Do I need another adaptor? How do I get one?

Many thanks,
Joe

Hi，
you need to connect the amp/ANT wire to your amplifier.If you don't know how to connect ,you can take some picture of the connectors to us,we will help you.
Please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions(provide you adpter if it is helpful to you).
Regards

Hi Jammy!

My Pumpkin (UK) order number is 100002670

I have only one wire for AMP-CON and am not sure which wire to connect it to? On my adaptor I have K1, K2, CAM-LINE, ANT wires

Many thanks,
Joe

Hi,
i heard that our customer had send you an new ISO cable with a AMP wire.After you receive the cable ,you can connect it referring to the picture in that article .
Regards

Hello there,

I have the same problem.
Can You help me??

Hi GolfWOB,
Any query ,you can contact the customer service or write post to support@autopumpkin.com for help.
Regards