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Problem. Not included.
Posted: Mon Sep 26, 2016 6:00 am
by Razmir
Hello. There was a problem. WIFI worked badly. I correctly identified the model. Thought I have AL-C0257, but I like AL-C0241, they are similar. Flashed MCU from AL-C0257, now will not turn on. Blinking green light on video. What to do, how to recover, thank you.
https://www.youtube.com/watch?v=M3PWLF267u8
Re: Problem. Not included.
Posted: Mon Sep 26, 2016 6:10 am
by Razmir
Here is the data:
Model number: rk3188
Android version: 4.4.4
Baseband version: Unknown
Kernel version: 3.0.36+
redhalt@ubuntu#87
Sat Jan 29 20:49:54 PST 2014
Build number: Alex: 5701-20160104-223825(4752)
TFT:5701-20151213-173908-V01
MCU:5701-20151209-210157-V01
Re: Problem. Not included.
Posted: Thu Oct 06, 2016 1:33 am
by Jammy
Hi,
Sorry for the late reply due to the National Day.
Here is the link of the firmware for your unit.
https://mega.nz/#!lc9HAbLK!nAIsEvYnSwqC ... 3KPV0pxvZ8Regards
Re: Problem. Not included.
Posted: Tue Oct 11, 2016 3:43 am
by Razmir
Re: Problem. Not included.
Posted: Wed Oct 12, 2016 3:26 am
by Jammy
Hi,
You can refer the below video to flash when the device not starting, hope some help.
https://www.youtube.com/watch?v=vPI52QXAJDsRegards
Re: Problem. Not included.
Posted: Wed Oct 12, 2016 12:45 pm
by Razmir
Re: Problem. Not included.
Posted: Thu Oct 13, 2016 3:25 am
by Jammy
Hi,
Sorry about this.
You can return it back to us for repair.
Please contact our customer service or write to "support@autopumpkin.com"
There you will get the details about the return process.
Regards
Re: Problem. Not included.
Posted: Mon Oct 17, 2016 12:35 pm
by Razmir
Re: Problem. Not included.
Posted: Tue Oct 18, 2016 1:56 am
by Jammy
Hi,
If the problem can be solved by the replacement part, we will prefer it too.
Cause we are not sure which part of the unit broken, returning it back for repair is the best way to solve it. Hope you can understand.
Regards
Re: Problem. Not included.
Posted: Thu Oct 20, 2016 5:00 pm
by Razmir