PUMPKIN CAR STEREO SUPPORT CENTER • Aspect ratio issue for NOT 16:9 movies

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PUMPKIN CAR STEREO SUPPORT CENTER • Aspect ratio issue for NOT 16:9 movies

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Aspect ratio issue for NOT 16:9 movies

Posted: Thu Jul 27, 2017 7:20 pm

by Lex

Hi all,

I've just bought two is 21-CH1006B-FR and I have aspect ratio’s issues when I display a movie that is NOT in 16:9 or 4:3: the picture is stretched vertically!

I'm sure not to be the only one with this issue, so is there a new firmware available that fixes it?
Is there a magic option to encode movies that forces the player to maintain the aspect ratio?

I've tried many encoding options with handbrake (anamorphic, resolution, mkv / mp4...) but all have failed.

I hope there is a solution, because movies are unlookable otherwise...

Best regards,
Lex