RQ0264 - Slow - BT Off - DAB+

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Jammy
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Re: RQ0264 - Slow - BT Off - DAB+

Postby Jammy » Wed Sep 20, 2017 6:09 am

Hi,
Regarding the running slow problem,please provide us a video to us ,I will show it to our engineers and try to think out some solution.Because our engineers think there may some apps which occur large memory or require accessing to the network. Hope your kind understanding.
Regards



Impetuz
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Re: RQ0264 - Slow - BT Off - DAB+

Postby Impetuz » Thu Sep 21, 2017 4:31 am


Jammy
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Re: RQ0264 - Slow - BT Off - DAB+

Postby Jammy » Thu Sep 21, 2017 8:01 am

Hi,
you can record without driving the car.Or do you mean only when you drive the car,the unit run slowly.
Regarding the CPU frequency,the data we get from the antutu test tool which is widely accepted by people.
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Regards

Impetuz
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Re: RQ0264 - Slow - BT Off - DAB+

Postby Impetuz » Fri Sep 22, 2017 3:20 pm


Jammy
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Re: RQ0264 - Slow - BT Off - DAB+

Postby Jammy » Mon Sep 25, 2017 1:43 am

Hi Impetuz ,
yes,we attaches importance to the problem that your unit runs slow in the first few minutes.We still really hope you can provide us an video.Or do you mean only when you drive the car,the unit run slowly.
Hope your kind understanding.
Regards

voddow
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Re: RQ0264 - Slow - BT Off - DAB+

Postby voddow » Mon Sep 25, 2017 5:23 am

My post got deleted, whats wrong with you???
Unit: CN10-02201B
Amazon Order number: 302-3168126-1316346
:!:***HINT***: To all complaining about slow units: Pumpkin is limiting the maximum CPU frequency to 1200 MHz (at least for my radio-type) although they are advertised with 1600 MHz ***HINT*** :!:

Impetuz
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Re: RQ0264 - Slow - BT Off - DAB+

Postby Impetuz » Wed Sep 27, 2017 6:56 pm


Jammy
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Re: RQ0264 - Slow - BT Off - DAB+

Postby Jammy » Thu Sep 28, 2017 3:54 am

Hi,
the 1.6GHz is the CPU turo frequency.It means when some especial program running,the cpu can improve its frequency automatically higher than the standard frequency to suit the need of the normally running of the program. the 1008MHz also is the suitable frequency of the CPU when the unit running .It is the same as the CPU frequency of computer.
In fact,the problem that the unit runs slowly usually doesn't relate to the cpu frequency. So we still hope you can provide a video so that we can try to help you.
Regards

Impetuz
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Re: RQ0264 - Slow - BT Off - DAB+

Postby Impetuz » Wed Oct 11, 2017 3:06 pm

https://www.youtube.com/watch?v=6RBteY9UEcI

Here is a small clip i made while my car is still at the shops.
You can see, when i turn up the volume, untill it reacts, its a 10 sec delay.
What my phone didnt really pickup was the sound actualy studder, make a 1 sec silent delay, exatly like when a electronic device is pushed to 100% and more would do, and playing from a USB shoudnt use 100% of all recources.

Today i got my car back, and when driving home, it was like that for exatly 23 minutes, before it started to react normaly.

A unit with that processor and RAM shoudnt be that slow, not just from playing music from USB stick.

Jammy
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Re: RQ0264 - Slow - BT Off - DAB+

Postby Jammy » Thu Oct 12, 2017 2:52 am

Hi,
you can try to turn off the launcher now you are using and use the default launcher.
There are some people said their unit become stuck after install this launcher.
Regards


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