New Unit With New Problems.

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LeeH22
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New Unit With New Problems.

Postby LeeH22 » Mon Sep 25, 2017 8:45 am

Jammy,

I have upgraded to the 7.1 unit CN02 03302B due to the cold boot issues with my other unit.

Now I have new problems.

1.
I have a lot of noise and interference in the background while using the phone hands free.

2.
When the unit is ‘working or thinking’ there is a high pitched noise coming from the speakers. It’s when ever the unit it doing something if you understand.

3.
The icons or shortcuts on the bottom row keep defaulting back to the original ones. So everything I change them after a 1-2 minutes they go back to default.

Please help with all 3 question as this unit will be returned also.

Thank you.

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174BBB2E-8F23-47EB-8A0E-DFAE6C60FF68.jpeg (2.35 MiB) Viewed 2421 times



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LeeH22
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Re: New Unit With New Problems.

Postby LeeH22 » Mon Sep 25, 2017 1:49 pm

It has gone from this which I set to how I want it....

0B9F79D7-6DF2-4324-B111-4CFEDB0C0731.jpeg
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To this...

I don’t want 2 Bluetooth option on my shortcuts thank you!



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754C6ECD-260E-4232-8372-AF6635A1D555.jpeg (1.83 MiB) Viewed 2417 times
:arrow: Amazon UK Order # 205-0638269-2260346
:arrow: VW 8" 5.1 2GB CN01-03302B-02A

Jammy
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Re: New Unit With New Problems.

Postby Jammy » Tue Sep 26, 2017 7:43 am

Hi,
For the problem of the bluetooth noise,you can place your phone near the stereo.If the noise come from the opposite side,that means the noise is caused by the opposite side.
Regarding the problem of the high pitch noise when the unit working,i hope you can provide us a video,thanks.
For the icon setting problem,you can flash the following firmware.
https://mega.nz/#!hIV3UaQD!wZKfYU0LMXJf ... FMCUgBEc00
Regards

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LeeH22
Posts: 78
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Re: New Unit With New Problems.

Postby LeeH22 » Tue Sep 26, 2017 8:33 am

Thank you Jammy I will report back.

Lee.
:arrow: Amazon UK Order # 205-0638269-2260346
:arrow: VW 8" 5.1 2GB CN01-03302B-02A

User avatar
LeeH22
Posts: 78
Joined: Tue Jul 25, 2017 7:18 am
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Re: New Unit With New Problems.

Postby LeeH22 » Wed Sep 27, 2017 7:48 am

Jammy,

The update does not work. I get the 'error!' while updating.

Please provide more positive solutions.

Thank you.
:arrow: Amazon UK Order # 205-0638269-2260346
:arrow: VW 8" 5.1 2GB CN01-03302B-02A

Jammy
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Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: New Unit With New Problems.

Postby Jammy » Wed Sep 27, 2017 8:52 am

Hi,
it is strange.Please show me a picture about the error,a video will be better.
Regards

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LeeH22
Posts: 78
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Re: New Unit With New Problems.

Postby LeeH22 » Wed Sep 27, 2017 10:29 am

1. Prompt to install firmware

x.jpg
x.jpg (95.89 KiB) Viewed 2400 times


2. Unit reboots

xx.jpg
xx.jpg (91.1 KiB) Viewed 2400 times


3. Error

xxx.jpg
xxx.jpg (65 KiB) Viewed 2400 times
:arrow: Amazon UK Order # 205-0638269-2260346
:arrow: VW 8" 5.1 2GB CN01-03302B-02A

Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: New Unit With New Problems.

Postby Jammy » Thu Sep 28, 2017 1:53 am

Hi,
did you try to reset the unit and flash again?
did you try click the option that wipe data and format the flash?
Regards

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LeeH22
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Joined: Tue Jul 25, 2017 7:18 am
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Re: New Unit With New Problems.

Postby LeeH22 » Thu Sep 28, 2017 5:54 am

Please tell me the correct procedure.
:arrow: Amazon UK Order # 205-0638269-2260346
:arrow: VW 8" 5.1 2GB CN01-03302B-02A

Jammy
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Re: New Unit With New Problems.

Postby Jammy » Thu Sep 28, 2017 11:31 am

Hi,
you can do as follow:
first,use a thin stick stick the RST hole. then, insert the sd card containing the img files into the GPS slot.Next,enter into the setting --- about device --- firmware update.Click it and then click wipe data and format flash.
Regards


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