problem with the installation of new apps.

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Vlad
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Joined: Sun Oct 08, 2017 9:04 pm
Location: Italy
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problem with the installation of new apps.

Postby Vlad » Sat Oct 14, 2017 6:16 am

I recently purchased a pumpkin zucca 2 GB android 5.1. ...

When install an app icon appears on the display, the application works.
But then disappears the icon to start it from the screen, to start it I have to go to open manage applications.
How can I solve the problem of the disappearance of the icons? :shock: :shock:



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: problem with the installation of new apps.

Postby Jammy » Mon Oct 16, 2017 8:47 am

Hi,
Please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions.
Regards

Vlad
Posts: 9
Joined: Sun Oct 08, 2017 9:04 pm
Location: Italy
Contact:

Re: problem with the installation of new apps.

Postby Vlad » Mon Oct 16, 2017 11:04 am

My Orderin AliExpress ID: 504135984265881 Order time & date: 08:16 Sep. 20 2017 Store name: Shenzhen Car Multimedia Co.,Ltd.

I solved this problem using recovery and backup, though when I restored the car radio an application did not disappear from the second screen.
I attach photo
[img]20171015_193549_HDR-1.jpg[/img]

what can you tell me about this? what are the default applications that are present on the car at the first boot?
thank you
Attachments
20171015_193549_HDR-1.jpg
second scren
20171015_193549_HDR-1.jpg (836.6 KiB) Viewed 1772 times

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: problem with the installation of new apps.

Postby Jammy » Tue Oct 17, 2017 9:08 am

Hi,
sorry for my bad english.I don't understand when you said "an application did not disappear from the second screen".
I don't find anything wrong with from the picture you attached.
Regards

Vlad
Posts: 9
Joined: Sun Oct 08, 2017 9:04 pm
Location: Italy
Contact:

Re: problem with the installation of new apps.

Postby Vlad » Thu Oct 19, 2017 1:42 pm

Hello, sorry for my bad english. I use google traslate. Torque . I solved the problem about installing new applications by formatting car radio pumpkin addesso now is ok.
After formatting the car, I noticed (check) that one or more apps are missing from the first startup after the purchase (buy).
An app that is missing is: Torque Pro.

can you have a list of installed applications when I buy the car?

how can I get the application to install it?

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: problem with the installation of new apps.

Postby Jammy » Fri Oct 20, 2017 10:18 am

Hi,
Since there are several firmware with different version and there are some different points.I don't know which firmware you are using.So i am unable to give a list of app to you.Hope your kind understanding.
Here is the Torque app.
https://mega.nz/#!ZUVl1QAL!B4hk09ceQW06 ... vZwqKj4fTk
Regards

Vlad
Posts: 9
Joined: Sun Oct 08, 2017 9:04 pm
Location: Italy
Contact:

Re: problem with the installation of new apps.

Postby Vlad » Thu Nov 23, 2017 3:26 am

These are the car info from the car radio:
A-Media Auto
VERSIONE ANDROID 5.1.1
Pacth 2016-04-01
SF3GR_LPOP-MR1_REL_01.1552.03
KERNEL:3.14.0
ROCKY@HCTR930 #38
TRUE JUN 20 00:23:02 CST 2017
NUMERO buid
SOFIA3GR_CAR-USERDEBUG 5.1.1 LMY49F ENG.HCT.20170822.120233 TEST-KEYS

MCU VERSION
MTCD_LM_V2.55_1
JUNE 23 2017 13:42:21

snap info: viewtopic.php?f=8&t=2447


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