CN01-02204b-023: Bluetooth not listing any devices

Mainly focus on PUMPKIN Android/Wince Car Radio DVD GPS Stereo Issue

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Matt
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CN01-02204b-023: Bluetooth not listing any devices

Postby Matt » Sun Oct 15, 2017 11:27 am

Hi
The unit does not find any devices via bluetooth. There is nothing in the list after searching for devices. I've tried using two iphones, macbook and Galaxy tab. Nothing. I've restored to factory default and I've gone into the factory settings and tried every bluetooth mode. None of this works. I try and refresh and reboot but so far I cannot get my iphone (or anything) to connect. What can I do? Thanks.



Jammy
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Re: CN01-02204b-023: Bluetooth not listing any devices

Postby Jammy » Tue Oct 17, 2017 9:40 am

Hi,
Regarding the bluetooth problem,the Bluetooth type should be "WQ-BC5".After setting ,you need to click the "apply" button to save the change.
QQ截图20171017172352.png
QQ截图20171017172352.png (35.47 KiB) Viewed 1867 times

If this still doesn't help, please enter into the setting page of the Bluetooth and tell me whether the unit display the device name and pin code.
QQ截图20171017172544.png
QQ截图20171017172544.png (199.27 KiB) Viewed 1867 times

Regards

Matt
Posts: 6
Joined: Sun Oct 15, 2017 11:18 am
Contact:

Re: CN01-02204b-023: Bluetooth not listing any devices

Postby Matt » Wed Oct 18, 2017 7:11 am

I have tried all the bluetooth mode including WQ_BC5 to no avail. There is nothing in the bluetooth settings for device name or PIN number. If I click the magnifying glass icon to search for devices, the unit just endlessly searches, finding nothing.

Matt
Posts: 6
Joined: Sun Oct 15, 2017 11:18 am
Contact:

Re: CN01-02204b-023: Bluetooth not listing any devices

Postby Matt » Wed Oct 18, 2017 7:13 am

This is my AliExpress number:
Order ID: 86650299726025
Matt

Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: CN01-02204b-023: Bluetooth not listing any devices

Postby Jammy » Thu Oct 19, 2017 3:28 am

Hi,
It is very strange.Please show us a picture or screenshot about the Bluetooth setting page like the picture i sent you. Our engineer will try to find the problem and solve it.
Regards

gerhardp1
Posts: 7
Joined: Thu Sep 07, 2017 11:44 pm
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Re: CN01-02204b-023: Bluetooth not listing any devices

Postby gerhardp1 » Sat Oct 21, 2017 11:10 am

My unit finds my elm device but will not pair.

The unit is overall very poor quality.

Matt
Posts: 6
Joined: Sun Oct 15, 2017 11:18 am
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Re: CN01-02204b-023: Bluetooth not listing any devices

Postby Matt » Sun Oct 22, 2017 5:36 pm

Here are some photos...
Attachments
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IMG_3792.JPG (1.18 MiB) Viewed 1837 times
IMG_3791.JPG
IMG_3791.JPG (1.17 MiB) Viewed 1837 times
IMG_3790.JPG
IMG_3790.JPG (1.09 MiB) Viewed 1837 times

Matt
Posts: 6
Joined: Sun Oct 15, 2017 11:18 am
Contact:

Re: CN01-02204b-023: Bluetooth not listing any devices

Postby Matt » Mon Oct 23, 2017 7:46 pm

Any suggestions with this? Thanks.

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: CN01-02204b-023: Bluetooth not listing any devices

Postby Jammy » Tue Oct 24, 2017 7:26 am

Hi,
For this Bluetooth problem,the mainboard should be broken . You can contact the customer service to return the mainboard or change a new unit.
Regards


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