Ch1001b yesterday stopped turning on

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hgn
Posts: 19
Joined: Wed May 03, 2017 9:31 am
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Re: Ch1001b yesterday stopped turning on

Postby hgn » Thu Oct 12, 2017 9:27 am

Nobody ever answers: (Do you have any warranty department at all?



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Ch1001b yesterday stopped turning on

Postby Jammy » Fri Oct 13, 2017 6:38 am

Hi,
the customer service contacted you.
Regards

hgn
Posts: 19
Joined: Wed May 03, 2017 9:31 am
Contact:

Re: Ch1001b yesterday stopped turning on

Postby hgn » Wed Oct 25, 2017 7:47 am

Hi Jammy.
I was contacted and promised to send the motherboard. 2 weeks have passed. no one sent anything and does not answer the letters.
Remind the support service about me.. please :)

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Ch1001b yesterday stopped turning on

Postby Jammy » Thu Oct 26, 2017 9:17 am

Hi,
the customer service told me that she contacted you but you didn't reply her. Here is the logistics number RG635888543CN , you can check it.
Regards

hgn
Posts: 19
Joined: Wed May 03, 2017 9:31 am
Contact:

Re: Ch1001b yesterday stopped turning on

Postby hgn » Thu Oct 26, 2017 10:25 am

Thanks for the track number.
I do not really have any incoming letters. There is also no spam in the folder.
It's nice to deal with you.

hgn
Posts: 19
Joined: Wed May 03, 2017 9:31 am
Contact:

Re: Ch1001b yesterday stopped turning on

Postby hgn » Fri Nov 17, 2017 6:51 am

Hi Jammy.
The motherboard received. Installed it and it works. Thanks for the support.
But now it's gone again Russian language.
I haven't dared to install the firmware from another topic because this Board is not an exact copy of the old one. The elements are arranged differently. And the soldering of the contacts shows that this Board is after repair. But most importantly, she continued to perform.
Color space under sd card is not white and not blue, but green :)
Can I use to display the Russian language or need another?

And another question, what is that little wire on the old Board, do I need to move to your new?
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Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Ch1001b yesterday stopped turning on

Postby Jammy » Fri Nov 17, 2017 9:24 am

Hi,
First,you can use the link to download the firmware and install it.In addition,the little wire is needless and you can ignore it.
Regards


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