S07 rk3188 1024*600 External mic not work

[szili7204]

The speakerphone is of a very poor quality. I've just noticed that the external microphone does not work so I'm really bad about it. I do not know how the microphone is wrong or the radio. In the audio recording test, the protruding microphone does not work on the inside. Is there a solution to this? Thanks!
MCU version
MTCC-KLD6-V2.97
Aug 02 2016
Android version
5.1.1
1024*600
Kernel version
3.0.101+
chun@hctr930#114
Wed Dec 7 10:12:30 CST2016
Build number
rk3188-userdebug 20122016.14:01:56

[Jammy]

Hi,
I don't understand well when you said the protruding microphone does not work on the inside. Could you explain for me ?
Please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions。
Regards

[szili7204]

Hello,
Sorry for the bad English! An external microphone is connected but it does not work! The inside works but not good!
My order number 222087023165, ordered  from Ebay, Starstore88, order date Apr 24, 2017.
Thanks!

[Jammy]

Hi,
When did the external microphone don't work?
Regards

[szili7204]

Hi,
Google voice search and phone calls. Thanks!

[Jammy]

Hi,
this is a problem from the unit .We are trying to solve it .Any query ,you can contact our customer service.
Hope your kind understanding.
Regards