radio problem

[Mihai]

Hi, I bought 2out together and have this problem with radio stations

https://www.youtube.com/watch?v=0Gj7mZZgrHk

[Andy]

Hi there
Sorry for this, but I'm not quite sure what the problem is.
Do you mean it is automatically jump to other frequencies?
Or do you mean the radio signal is not good?
Could you please factory reset the radio by press the RST hole on the front panel of the radio to check?
And then you search radio radio stations manually to check?
And could you also mind tell me your Order Number and Purchase Link from us so that I can check which version devices do you have, ok?
Regards!

[Mihai]

hello, yes he jumps automatically. i buy it this radio from amazon de i will send you a pm with order and link

[Mihai]

thanks Andy for your help, today I managed to give the unit a reset and then I never had any problems. thank you

[Mihai]

hello Andy, i have a new problem. in winter there was a small crack on the screen but it did not bother me until a week ago when the crack reached full screen and half of navigation does not work. my question is what should I do now?

[Jammy]

Hi, about the crack screen problem, could you please tell us if you got solution from our customer service?
If not, would you mind take a video about problem, upload it to youtube, then send the link to us?
We will help you check and help you solve it.
Regards

[bobby6killer]

How do you reset ??

[Jammy]