Display issue

Technical file download link of PUMPKIN device

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Lovespuds
Posts: 1
Joined: Mon Nov 13, 2017 2:29 pm
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Display issue

Postby Lovespuds » Mon Nov 13, 2017 2:45 pm

Good afternoon,

My display has stopped working correctly on my head unit, Amazon order ORDER # 202-8258804-4511556. Please could you advise where I may send this to in order to get it fixed. I have only had it 7 months. I use a custom ROM but this would not affect the hardware (the ROM was changed 6 months ago with no issue).

If you would like me to put the original firmware on the device for testing before return please could you send me a link to download.

Here is a video of a fault:

[youtube]https://youtu.be/foF_8mCQK0w[/youtube]

Many Thanks,

Steve



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Display issue

Postby Jammy » Tue Nov 14, 2017 3:57 am

Hi,
For your problem of the touch screen ,you just need to contact the customer service where you bought the unit to send you an new touch screen.
Regards


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