hands free issue

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focused
Posts: 4
Joined: Sat Dec 02, 2017 6:57 pm
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hands free issue

Postby focused » Sat Dec 02, 2017 7:01 pm

Hi all so got my stereo today and installed it.
The stereo is the ford android 7.1
My issue is the hands free is terrible in the car it only plays though one speaker at front right drivers side.
This cant be surely how do i make it stereo meaning come through more than one speaker.



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: hands free issue

Postby Jammy » Mon Dec 04, 2017 5:52 am

Hi,
please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions.
Usually when you are using hands free ,there is only two front speakers working.Do all four speakers work when you are listening music?
Regards

focused
Posts: 4
Joined: Sat Dec 02, 2017 6:57 pm
Contact:

Re: hands free issue

Postby focused » Mon Dec 04, 2017 10:15 am

Order #100002575
all six speakers work when listening to radio and usb music
how do i get two speakers to work with blueooth and will two speakers be left and right?

focused
Posts: 4
Joined: Sat Dec 02, 2017 6:57 pm
Contact:

Re: hands free issue

Postby focused » Mon Dec 04, 2017 1:01 pm

this is terrible support i am posting here and emailing pumpkin but only getting one reply every 24 hours
thats way to long and not what i call support
i need support uk times 8 am to 8pm
give me rma please

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: hands free issue

Postby Jammy » Tue Dec 05, 2017 7:12 am

Hi,
sorry for the late reply.
For the return issue, you need to contact the customer service.
For the bluetooth issue,this should be problem from the bluetooth module. You can contact the customer service to change an unit.
Regards

roscored
Posts: 99
Joined: Sun Apr 17, 2016 10:29 am
Contact:

Re: hands free issue

Postby roscored » Wed Dec 06, 2017 6:30 am

my old Kenwood bluetooth unit would only play phone calls through one speaker, left or right, I could pick. Why would you want a phone call to come through every speaker? just curious.


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