Will not boot - please help KD-C2024

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billblass
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Joined: Sat May 07, 2016 3:02 am
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Will not boot - please help KD-C2024

Postby billblass » Sat May 07, 2016 3:06 am

Amazon ORDER # 105-6801116-8315459. Is there a firmware that I should download?
Thank you. Bill



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: Will not boot - please help KD-C2024

Postby Jammy » Sat May 07, 2016 6:10 am

Hi, could you please tell us what problem the unit have?
Normally we don't suggest our client download and install the firmware when the unit work well.
And if you still want to get it, please first tell us the firmware version from Settings--about machine.
Regards

oralsicool
Posts: 1
Joined: Sat Oct 13, 2018 2:44 pm
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Re: Will not boot - please help KD-C2024

Postby oralsicool » Sat Oct 13, 2018 2:48 pm

Hello
I have a problem a client came with this player in boot logo, I go to recovery mode but need firmware on a SD or USB drive.

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Will not boot - please help KD-C2024

Postby Jammy » Mon Oct 15, 2018 10:27 am

Hi,
about this issue, you can contact the pumpkin customer service or write to support@autopumpkin.com . You need to tell them your order number or show them some pictures to help them confirm your unit model.
Regards


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