Defect sound Radio FM apk. sound by only one speaker car

[Rober_Carra]

Hi from Spain. sorry for my English

I recently purchased a 2-inch 7 "Android 7.1 car radio from AliExpress. And I have a problem with the FM RADIO app: the sound is only heard by a single car speaker.
However with any other app Music Player or Youtube or gps if all the speakers work perfectly.

Can you help me with this, please?


Order number: 88309615327964
Model as0272b-01b
Order date: 2017-12-03 23:51

Model: Pumpkin 2 Din 7 Inch Android 7.1 Univeral Car Radio DVD GPS Navigation Player Car Stereo FM Rds Map Wifi 3G Bluetooth Headunit
http://s.aliexpress.com/yEvqqa6R?fromSns=Copy to Clipboard
(from AliExpress Android)

Thanks for your attention.

[Jammy]

Hi,
here is the firmware for unit.
https://mega.nz/#!QN01QIIL!rcValvnXEhba ... Y3Zw_liOs4
Please download the files to the root content of one sd card and insert it into the GPS slot.Then enter settings - about devcie - system update.
Regards

[Rober_Carra]

I'm sorry, but the new firmware has not solved the problem.
Can you send me another radio fm apk, please?

[Jammy]

Hi,
here it is.
https://mega.nz/#!pYM1xTgZ!d2qxYUUx5541 ... 30RRdoN9hE
Regards

[Rober_Carra]

I'm sorry, but installing the new fm radio apk also does not solve the problem.
Can you help me please?

[Jammy]

Hi,
sorry for the late reply.
You can try to enter settings - amplifier -speakers page and adjust the sound place.

022301.png (205.04 KiB) Viewed 10814 times

If this still doesn't help ,you can contact the customer service or write post to aliexpress@autopumpkin.com for the next solution.
Regards

[Rober_Carra]

Hi.
I still can not solve this problem.
Is there any new firmware for this model that is different from the one indicated at the beginning of the post?

Thank you for your attention

[Jammy]

Hi,
that the firmware i gave you before didn't help for this issue means the firmware does nothing to this issue.
You can contact our pumpkin customer service to return the unit for repairing .
Regards

[Rober_Carra]

Hi.
some new firmware for this unit??

[Jammy]

Hi, sorry that no update for this issue. I suggest you return for repairing .