Sub sounding really poor

[copey2002]

So jsut wired up my sub...all connected and there is little to no volume at all......all connected correctly, turned up all the switches on the mono block but still hardly any volume at all

[Jammy]

Hi,
Could you tell what your car model?Some pictures about your connection will better.
regards

[copey2002]

WEll, remote is connected to remote, single RCA out is connected to amp, which is both powered and earther (I've done this more times than I care to remember)

HU is CN10-03303B

[Jammy]

Hi,
1.only the source of audio contains sub frequency(20Hz -100Hz) that you can hear from the speakers .
2.you need to choose the EQ type as "ROCK" .
If this still doesn't help for you,could you mind show us an video?
Regards

[copey2002]

yep all the audio contains the correct frequencies, everything has been set, filters on amp no filters on amp ect. Not sure how a video showing sound not working will show you anything?

seriously considering sending back for a refund

[Jammy]

Hi copey2002 ,
we will check the sound before we send the unit out. From your video,we want to find how you set EQ and how is the effect so that our engineer are possibly able to help you .Hope your kind understandings.
Regards