Firmware and OS 5.2 update request for 11-RQ1705-US-A

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Jammy
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Re: Firmware and OS 5.2 update request for 11-RQ1705-US-A

Postby Jammy » Wed Jun 15, 2016 7:05 am

Hi, about the firmware update, the factory told us that the android 5.1 firmware was not available on android 4.4 unit, and the result we tested also show the android 4.4 unit could not find the 5.1 upgrade file, sorry about this.
Regards

Beav068
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Re: Firmware and OS 5.2 update request for 11-RQ1705-US-A

Postby Beav068 » Wed Nov 09, 2016 10:03 pm

That's interesting, because I've been running a custom 5.1.1 ROM on this exact same unit for a year now.

Tim

Jammy
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Re: Firmware and OS 5.2 update request for 11-RQ1705-US-A

Postby Jammy » Fri Nov 11, 2016 2:56 am

Hi,
You should be skilled to do the android system operation, and we don't negative that there is the same android 5.1 rom file which can be used on our unit, but for some of our clients, they don't know which is the right rom update for our unit due to the android system knowledge limitation.
So if they install the wrong, the unit may get irreparable damage.
We contacted the factory technician again, they admitted that they also tried to upgrade the android 4.4 to android 5.1, some of the upgraded unit worked, but some of them got problem which could not be solved, what's worse, they need to replace the hardware to solve the brought problem.
I think that's the reason why they said that the android 5.1 rom was not available on android 4.4 unit. Hope your understanding.
Regards

ddelucas
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Re: Firmware and OS 5.2 update request for 11-RQ1705-US-A

Postby ddelucas » Thu Dec 01, 2016 12:18 am

Hello,

Given the time that has passed, has there been any developments on this topic. I would really like to update to 5.1+ at this point 7 is coming out.

ddelucas
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Re: Firmware and OS 5.2 update request for 11-RQ1705-US-A

Postby ddelucas » Thu Dec 01, 2016 12:33 am

Would you be willing to post the ROM and the instructions of what did work?

Jammy
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Re: Firmware and OS 5.2 update request for 11-RQ1705-US-A

Postby Jammy » Thu Dec 01, 2016 2:03 am

Hi,
As you can see from other threads, I explained that there is a new android 5.1 firmware which is available or unstable for installing into android 4.4 system.
And normally we don't suggest our clients flash the item when the unit does not have system error or software bug, cause it may lead to other problem, such as black screen, radio not working.
If you still want to have a try, I can send you the android 5.1 firmware for your unit via private message. Hope your understanding.
Regards

ddelucas
Posts: 14
Joined: Fri Jan 15, 2016 8:32 pm
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Re: Firmware and OS 5.2 update request for 11-RQ1705-US-A

Postby ddelucas » Thu Jun 15, 2017 2:08 pm

Jammy,

If I attempt to update the unit and fail, cant I just restore the previous firmware package to it?

ddelucas
Posts: 14
Joined: Fri Jan 15, 2016 8:32 pm
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Re: Firmware and OS 5.2 update request for 11-RQ1705-US-A

Postby ddelucas » Thu Jun 15, 2017 4:49 pm



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