Firmware Request Car Radio RQ0253

Technical file download link of PUMPKIN device

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siamundi
Posts: 2
Joined: Mon May 09, 2016 3:53 pm
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Re: Firmware Request Car Radio RQ0253

Postby siamundi » Wed Jun 15, 2016 6:58 pm

Wa I got the firmware update but the problems you are describing are still present. Bluetooth sucks, incoming call is fine. OUtgoing is not. Also you cannot initiate call from phone and have the stereo transfer call to bluetooth.



Jammy
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Re: Firmware Request Car Radio RQ0253

Postby Jammy » Thu Jun 16, 2016 7:21 am

Hi, did you mean that the bluetooth only worked for accepting phone call, not making a call?
Cause your issue happened rarely, would you mind take a short video, upload it to youtube, then send the link to us?
We will try to help you solve it.
Regards

marmio
Posts: 7
Joined: Mon Jun 20, 2016 4:35 pm
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Re: Firmware Request Car Radio RQ0253

Postby marmio » Mon Jun 20, 2016 4:37 pm

Hello,

I also have a RQ0253 Radio, is it possible to get a rooted Firmware? Or is it possible to root otherwise?

regards

Jammy
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Re: Firmware Request Car Radio RQ0253

Postby Jammy » Tue Jun 21, 2016 5:33 am


marmio
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Joined: Mon Jun 20, 2016 4:35 pm
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Re: Firmware Request Car Radio RQ0253

Postby marmio » Tue Jun 21, 2016 10:02 am

Hello, I bought the device from german ebay, order number 272255948864.
The unit is working mostly fine, I only noticed that when I receive a call, the audio switches to the phones speaker after a second and not the car audio anymore.
I would like to root the device to make some other improvements.
Regards

Jammy
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Re: Firmware Request Car Radio RQ0253

Postby Jammy » Wed Jun 22, 2016 5:57 am

Hi, did you mean that you could not switch the call from your phone to our unit?
Could you please tell us if the unit can play music via bluetooth?
The firmware does little help on the bluetooth function, and it may cause other problem.
If you still want to have a try, we can send it to you later.
Regards

marmio
Posts: 7
Joined: Mon Jun 20, 2016 4:35 pm
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Re: Firmware Request Car Radio RQ0253

Postby marmio » Wed Jun 22, 2016 9:40 am

Hello, when I take a call while driving it uses the car audio in the first second and then switches to the phone speaker automatically, but I haven't really looked into this issue, maybe I have to take a look at my bluetooth settings.
I wanted to root the device for other reasons, that the unit currently does not provide.
Regards

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: Firmware Request Car Radio RQ0253

Postby Jammy » Wed Jun 22, 2016 10:00 am

Hi, we don't know the root method to make other things available, and normally we don't allow to root the unit, cause it may bring other unknown problem, hope you can understand.
Regards

Mrakoris
Posts: 14
Joined: Tue Jul 05, 2016 6:07 am
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Re: Firmware Request Car Radio RQ0253

Postby Mrakoris » Tue Jul 05, 2016 6:16 am

Hello,

I have Pumpkin 12-RQ0253.
The problem such - is sometimes disconnected the screen. The device continues to work. Music plays. However the screen isn't active. Only power off or "Reset" helps. The device can work normally several hours, and then can the screen several times in a row will be switched-off. What can you advise?

Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: Firmware Request Car Radio RQ0253

Postby Jammy » Tue Jul 05, 2016 8:25 am

Hi, could you please tell us your order number or buyer ID?
It's possible that the TFT board on the front panel has problem.
You can replace the old TFT board and try to make the unit work as it should again.
Please write to this email box "support@autopumpkin.com", our customer servicer will reply you ASAP.
Regards


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