Problems with 13-RQ0278E

[Shadow31]

Hello, my Radio is Switching through my saved stations or music titles. This is happening irregularly.
How can i solve this problem? Do i Need a New Software?
In Case of that i put Pictures from the Device and its stats in here.

20180515_172037.jpg (3.84 MiB) Viewed 663 times

20180515_171711.jpg (4.82 MiB) Viewed 663 times

20180515_171744.jpg (4.87 MiB) Viewed 663 times

Thanks for help

[Jammy]

Hi,
could you mind show us an video about this issue so that i can check it with our engineers .
When and where did you bought the unit ?
Regards

[Shadow31]

Its not easy to make a video because this is happening unpredictable but i try.

I dont bought it. It was already in my honda when i bought the car.