DVD screen black but can hear sound

[gcm1403]

I am just setting up a new unit.
I bought the unit AE0373B, Order number 100003024 direct from AutoPumpkin UK website.

DVD plays and I hear sound but no video!

Also, a lot of times I get
message that some UI has stopped.

Is there new firmware for this
model.

Also can I have a link to any GPS maps for download; IGO and Herewego.

Gary

[Jammy]

Hi,
1.about the DVD issue, you might need to to switch the follow option on.

image.png (42.23 KiB) Viewed 1139 times

2.here is the firmware(updated on 20180410)
https://mega.nz/#!IZlTADRL!g1lKeimJxVXU ... CxYG6iWTI8
Please download the files to the root content of one sd card and insert it into the GPS slot.Then enter settings - system - system update.
3, you can download them from Google play store.
Regards

[gcm1403]

The link above does not work!

[Jammy]

Hi,here is the new link.
https://mega.nz/#!6XhWXQoR!W0GwWH4tpNqM ... jc2zbP8aQc
you needn't unzip it .
Regards