Sygic won't start on CN10-03303B

[r007]

I've got a CN10-03303B here, freshly installed from the Play store.
It gets stuck on the "detecting country" screen. Other Sygic products don't work either, all in a slightly different fashion.
Uninstalling and reinstalling didn't help.
GPS Fix is OK ( works, but its text is too small).
I have selected Sygic as the navigation app in settings.

Can anyone confirm Sygic software works on this unit? Thanks!

[Jammy]

Hi,yes ,it works.
Maybe you can try to flash the unit with the following firmware.
https://mega.nz/#!EI1yRDCb!udBJbsgaVBZY ... 6oPDBelkaI
You can do refer to this video.
https://www.youtube.com/watch?v=dXBZdVeXig4
Regards

[r007]

Hi!
I installed the 20180228 Firmware version. I also formatted the flash, to be safe.
Unfortunately no change. Still stuck on this screen:

Screenshot_20180510-101628.png (50.11 KiB) Viewed 3508 times

Any other ideas?
Can I somehow get USB debug working so that I can have a look in the Android log?

[Jammy]

Hi,
It is strange.I suggest you try to install different version of waze app or try to change other wifi hot spot .
Hope your kind understandings.
Regards

[r007]

Hi!

Other WiFi also didn't help (tried that already).
Waze is not an option, I need offline maps of areas that I maybe don't know when I have WiFi.
TomTom's subscription is also not an option (but a decen UI for car use).
Other map software has usability issues in a car environment (e.g. Here maps' UI text is much too small).
I have contacted Sygic support too, if they don't have any spectacular ideas, I will be returning the device.

Hope for your kind understanding as well.

[Geeh27]

I expierenced the same problem with Sygic and my CN10-02307B, I tried to install this Sygic software several times (on SD and Internal Memory), but it wasn't succesfull, I got the same error as shown above. Because the unit is in a Mobil-home, I installed Sygic Truck navigation. Installing was succesfull, but when I use it it crashes within an hour. It does not matter if I enter a route to follow, or just start the application, it crashes. I will report this problem to Sygic too.

[Geeh27]

Just got this message from Sygic:
---------------------------------------------------------
Thank you for contacting Sygic.

We are sorry for the inconvenience.
Unfortunately, Sygic is developed primarily for Android smartphones and tablets - we don't guarantee 100% funcionality on android car units.

I recommend you to follow these steps:

If you can, launch Sygic Truck and go to Sygic menu > Settings > Reset to defaults
Go to Android settings > Apps > Sygic Truck > Force close and Clear data

In case issue persists afterwards, it is needed to perform the Full reinstall of Sygic.
----------------------------------------------------------------

But after a fully new reinstall nothing has changed.

[Jammy]

Hi all ,
i test in our unit which is same with your but didn't find the issue you suffered. So i provide the sygic app to you .You can install it .Hope help.
https://mega.nz/#!ZUU2zJoT!A9gjXyytUsMn ... qFeevZS4ko
Regards

[Geeh27]

Thanks Jammy, I will test it and let you know

[Geeh27]

Sorry Jammy, the app provided by you doesn't install either. I give it up, and wil replace the Pumpkin by the original system.