Error Message with NAVIGATOR

[matisbad]

I am running above apps with No problems at my cell phone, Tablet etc.

On the Radio Navigation unit I always get the message
No valid licence key, often happend when a the adroid System is upgraded
I have this from the beginning and had contact with teh App provider, but we couldn't fin the reason.

MAy be something with Android 7.1.2?

2+32GB 8 Core Android 7.1 Doppel Din Autoradio DVD GPS OBD 3G WIFI DAB BT Kamera ( 182959283483)
Day of purchase jan 30th 2018

Is the any Update / Firmaware available?
regards
Matthias

[Jammy]

Hi,
here it is .https://mega.nz/#!2Lg3BIRa!lwDQshFqqJBt ... FzGTrW0p7I
Please download and unzip the files to the root content of one sd card and insert it into the GPS slot.Then enter settings- car settings - system update.
More query ,you can contact the pumpkin customer service or write to support@autopumpkin.com .
Regards

[KisCucu02]

Hi!

Is this update good for the as0471h?

[Jammy]

Hi,
it suits your unit AS0471 .
Regards

[matisbad]

I am still try to run above apps on my PUMKIN

On the Radio Navigation unit I always get the message
No valid licence key, often happend when a the adroid System is upgraded
I have this from the beginning and updated already the firmware
As I mentioned above, I had multiple contact with the App provider, but we couldn't fin the reason.

Any Idea / Help?
Regards
Matthias

[Jammy]

Hi,
do you point to this app ?

navigator.png (13.9 KiB) Viewed 2161 times

what error message it get ,could you show me some picture about it ?an video will be better .
Regards

[matisbad]

Sorry for the late reply

The Software comes from: https://www.mapfactor.com
It's called NAVIGATOR

Here is a picture from the Error message. It say that it's not a valid Licence Key
Reason is mostly an Upgrade from Adroid.

I was already in contact with mapfactor. They couldn't find al fault in they key, as it is the free version.
I also use this program on other adroud and windows system with no problem.

Also after the last update file from you, the GPS recepton was getting worse

[matisbad]

I couldn't fin dmy last post with my reply - any problem?

[Jammy]

Hi,
sorry for the late reply due to the Chinese National Day holiday.
I download the app from the link you provided and install it on our model unit which has the same hardware and software with yours , and it works well.
Maybe you can reinstall the app again.More query, could you mind show me an video about your issue,It would be helpful for us to find the cause.
Regards

[matisbad]

Thx for the info.

I have re-installed the App multiple time.
I actually also made a complete reset of the radio. And installed the navigation app completely new.
Initially it run on the sd-card, after discussion with mapfactor I installed it on the radio drive.
No change

I don't think that a video will help. The programm will shut down after a time during navigation. At restart the error massage shows up. - So nothing to see. It happens suddently .
But if you need a video, I can try to make one - Please advice
After shut down the radion, the App starts again normally until the next error.

As longer I drive, as shorter ist the time between shut down.

I have the app on my cellphone (Android) and Tablet (Windows) running without any problems.
Just on the Pumpkin it will not work.

Hope that we find a solution
Matthias