wifi connected but device has no internet

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shtrull
Posts: 1
Joined: Wed Aug 15, 2018 5:42 am
Contact:

wifi connected but device has no internet

Postby shtrull » Wed Aug 15, 2018 5:47 am

hello,

I have a problem that started a week ago,
I usually connect my device to the internet via my cellphone hotspot,
since a week ago even though the device shows a healthy wifi connection everything I do (internet related i.e browser, email,Waze, google store)
shows that I don't have a live internet connection
i checked this with multiple android devices and the same result

my specs our:
MCU version:
MTCB-KLD6-V2.86
Mar 21 2016 22:33:56
Android version:
5.1.1
1024*600
Kernel version:
3.0.101+
root@chun #42
Tue May 17 21:50:34 CST 2016
Build number:
rk3188-userdebug 17062016.11:21:50

thanks



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: wifi connected but device has no internet

Postby Jammy » Thu Aug 16, 2018 2:35 am

Hi,
you can try to using an stick to click the reset button to reboot the unit.
If this doesn't help, you can flash the firmware next.
https://mega.nz/#!PfQDRY7a!tWEgVQ2rGHtQ ... Doo-QDHAm0
Please download the img files to the root content of one sd card and insert it into the GPS slot. Then enter settings - about device - system udpate.
Wait for your reply.
Regards


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