Microphone volume

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alexebner
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Joined: Sat Feb 10, 2018 12:11 pm
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Microphone volume

Postby alexebner » Wed Feb 14, 2018 7:43 am

Is it possible to adjust the Microphone Volume on the AS0371B.

The volume is very low at phone calls. I have connected the external microphon and it is only 50 cm away and the other side can hera me only with low volume.



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: Microphone volume

Postby Jammy » Fri Feb 23, 2018 2:20 am

Hi,
you can contact the customer service for this issue.
Regards

T.Kalweit
Posts: 11
Joined: Sun Jan 07, 2018 6:38 pm
Location: Germany
Contact:

Re: Microphone volume

Postby T.Kalweit » Sun Jul 15, 2018 7:04 pm

Is there a solution? I own the CN10-02307B with extra microphone, but all callers tell me it is to quiet. Is there a configuration or app to adjust the level of volume?

bswaby
Posts: 13
Joined: Sun Sep 02, 2018 1:45 pm
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Re: Microphone volume

Postby bswaby » Sun Sep 02, 2018 2:11 pm

I have the exact issue with microphone being about 14" away from my mouth. cn10-02307b-08a running 7.1.2.

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Microphone volume

Postby Jammy » Mon Sep 03, 2018 7:22 am

Hi bswaby,
you can contact the pumpkin customer service or write to support@autopumpkin.com about this issue. Please tell them more details about your issue.
Regard

bswaby
Posts: 13
Joined: Sun Sep 02, 2018 1:45 pm
Contact:

Re: Microphone volume

Postby bswaby » Tue Sep 04, 2018 4:00 pm

Thanks. I have emailed support. What's interesting is the microphone volume level is acceptable when running the Skype app. Will see if support has any tricks to adjust on the bluetooth side.


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