Sound Mute on reverse not working

[juanchito]

Hello:

I´m owner of a Pumpkin CN10-03303B Octacore, Android 7.1, for vw.

I´m still unable to mute the sound of the radio when triggered the reverse gear.

By default I have ticked the reverse mute box under the sound section. I also opened the reverse mirror option but still no mute function works when using reverse.

I already uploaded the system with versión v9.2.2_20180330.180833_KED3-5 and still no solution.

thumbnail_IMG_4624[1].jpg (76.37 KiB) Viewed 925 times

thumbnail_IMG_4624[1].jpg (76.37 KiB) Viewed 925 times

Can anyone please help me to solve this issue?
Thanks,
Mario

[Jammy]

Hi,
you can try to using an thin stick to click the reset button on the thin hole of the panel to reboot the unit .
Regards

[juanchito]

Hello - I tried your recommendation without success. I also reinstalled software. Speed compensation sound works great but the problem seems to be with the reverse gear not being detected.

Any other suggestion?

Thanks,