Wireless shuts off on CN01-02306B-08A

[kspann]

Hello,

I have the Pumpkin Auto CN01-02306B-08A. Everything with the system is flawless with the exception of the wireless adapter. After about 20 - 30 minutes of the stereo being on and used, the adapter appears to turn off and then eventually back on. What I see is that the wireless icon in the system try just disappears and all of my software states that there is no internet connectivity. If I wait about 2-5 minutes, it will rejoin the wireless network but will not have internet access and then about 2 minutes later is will drop the wireless signal again. It does this until I reboot the stereo (long press the volume) and then it will connect back to the internet but the whole process starts over again in about 5 minutes. When it does come back, the Bluetooth icon also shows up briefly in the notification try and then goes away.

To ensure that it was not my phone's hotspot which works for other devices, I used 2 other known-good phones with the same result (Android and iPhone). I attempted WEP, WPA and no security all resulting in the same outcome. I have also connected to my home wireless network with the same result. I monitored the temperature of the CPU and it never goes above 40 C.

There is no way to show you what happens in pictures or a video as one picture will show that the wireless is on and then the next picture will look like it is turned off. I had an issue with my SD slot previously and was provided the systems firmware on 12/7 so I re-flashed that firmware with no change.

Any assistance would be greatly appreciated. I have included my order information below.

Amazon order number 111-1226669-3325864

[kspann]

This can probably be moved into the Android System sub-forum.

[Jammy]

Hi,
About this issue ,you can contact the pumpkin customer service or write to support@autopumpkin.com.
You need to tell them your order number or ebay id so that they can confirm your unit . i suggest you show them an short video to help them understand your query and find the cause.
Regards

[kspann]

Thanks, Jammy. I have sent support an email.