Pumpkin android 7.1 skoda problems

[hotcarver1]

Hello!I recently purchased one of this https://www.ebay.co.uk/itm/4Core-Androi ... m2749.l264
I m very happy with my purchase althought i have some important problems.
After fitting the device sometimes when i start the engine or take the key off the ignition switch the trunk opens by itself!
Not always but sometimes!
Also today i lost the dashboard screen where the basic info of the car such as oil level ,petrol and klm are showing.
I checked the wire and none of these are cut.
What may be the problem?
Also at the vehicle app i cannot see any info.
My roomster is 06 model and maybe a can bus 1.6 model?
Please any help will be appreciated.
Thank you in advance!

[Jammy]

About this issue ,you can contact the pumpkin customer service or write to support@autopumpkin.com.
You need to tell them your order number or ebay id so that they can confirm your unit . i suggest you show them an short video to help them understand your query and find the cause.
Regards