No radio reception

[MastaPuffy]

Hello Everyone,
I received a ND0474H yesterday. All I hooked and in wired in a opel Zafira b. For some reason I can not get any regular radio stations. I have checked the cabling multiple times. If i manually scroll around I can get about two weak signals. The search Funktion does not find anything. I hope you can help.
Ben

[Jammy]

Hi, 1.please confirm you had connect this radio adaptor.

radio adaptor.png (62.68 KiB) Viewed 2125 times

2.you can try to enter settings - car settings - factory settings (3368) - other page and check whether option radio area is right or not.
Regards

[MastaPuffy]

Hello
Here a picture how it is attached. It doesn’t make a difference if I plug in the antenna or not. With the old radio everything worked.
Best regards

[MastaPuffy]

Radio is set to Europe

[FlyboyHCH]

Hi there, just installed mine. Initially had the same effect. Looking at the picture of the adaptercable, the right side, push it in really good. It should make a click. After this click it was all OK with mine.

John

[Jammy]

Hi MastaPuffy, Is there any other same connectors which can be connect to the radio adaptor ? If your original car stereo has GPS function and these two connectors are the same , Maybe you mix them .
2.if the first step does not help ,you can contact the pumpkin customer service or write to support@autopumpkin.com to further help .You need to tell them youi order number .
Regards

[MastaPuffy]

Hello,
Yes my car has build in gps I am using the gps from the car with a adapter on the radio.
Eightwood GPS Antenne Adapter Fakra C auf SMA Stecker Pigtail Kabel RG174 15cm 6inch für Auto DVR GPS Modul Tracking Antenne GPS Navigation System GPS Receivers
This works good and I have full gps reception. I use the blue antenna for gps and white for radio. This should be correct.
Everything have been checked multiple times.