Error Toccare asistant

Technical file download link of PUMPKIN device

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estebanrull
Posts: 4
Joined: Sun Jan 27, 2019 11:45 am
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Error Toccare asistant

Postby estebanrull » Sun Jan 27, 2019 11:52 am

hello, when starting my radio gives me an error "toccare asistant", I would appreciate the download link to update it, my order is 407-9134975-7172303 amazon, greetings.



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: Error Toccare asistant

Postby Jammy » Mon Jan 28, 2019 7:01 am

Hi, sorry that for some reasons i don't find your order info. Could you provide me your purchase link and a picture of that error on the unit?
Regards

estebanrull
Posts: 4
Joined: Sun Jan 27, 2019 11:45 am
Contact:

Re: Error Toccare asistant

Postby estebanrull » Mon Jan 28, 2019 7:48 am

Attached photo of the error and order
Attachments
Screenshot_20190128-084603_Amazon Shopping.jpg
Screenshot_20190128-084603_Amazon Shopping.jpg (523.34 KiB) Viewed 1084 times

estebanrull
Posts: 4
Joined: Sun Jan 27, 2019 11:45 am
Contact:

Re: Error Toccare asistant

Postby estebanrull » Mon Jan 28, 2019 7:31 pm

Attached photo of the error and order
20190128_084256.jpg
20190128_084256.jpg (2.29 MiB) Viewed 1084 times
Screenshot_20190128-084603_Amazon Shopping.jpg
Screenshot_20190128-084603_Amazon Shopping.jpg (523.34 KiB) Viewed 1084 times

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Error Toccare asistant

Postby Jammy » Tue Jan 29, 2019 7:45 am

Hi, were you able to touch the screen?
You can try to enter settings- backup - restore to factory settings.
Regards

estebanrull
Posts: 4
Joined: Sun Jan 27, 2019 11:45 am
Contact:

Re: Error Toccare asistant

Postby estebanrull » Tue Jan 29, 2019 7:51 am

after reset remains the same, it is possible to reinstall firmware

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Error Toccare asistant

Postby Jammy » Thu Jan 31, 2019 2:09 am

Hi, here is the firmware for your unit.https://mega.nz/#!OHIUxSxD!EwYOFSDpJD2K ... UVgGL3MX0I
Please download it(needn't unzip) to the root content of one sd card or USB stick and insert it into the GPS slot if you choose the card. Next enter recovery mode referring to the video.https://www.youtube.com/watch?v=MmUU-Uv ... 9OjWlHyCDw
Regards


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