WIFI connection lost

Mainly focus on PUMPKIN Android/Wince Car Radio DVD GPS Stereo Issue

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dentontxgc
Posts: 1
Joined: Mon Aug 15, 2016 1:42 am
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WIFI connection lost

Postby dentontxgc » Mon Aug 15, 2016 2:07 am

I recently installed the
Pumpkin 6.95" Quad Core Android 4.4 Universal In Dash Touch Screen Car DVD Player Double Din GPS Navigation Stereo AM FM Radio Support 3G/Wifi/OBD2/1080P/DVR/Mirror-link with Backup Camera,
I bought from Amazon. After installation I had no issues but after 2 days I have lost wifi.
The unit shows my wifi connections and connects to either of them without an issue. However after connecting my apps say i have no internet. When i drop down the top menu the wifi shows orange. I use a land based wifi and a mobile hotspot.

Is there anything i can do to correct this issue? Or do i need to send the unit back to amazon?



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: WIFI connection lost

Postby Jammy » Tue Aug 16, 2016 7:45 am

Hi, could you please first tell us your amazon order number?
This information is very important for us to provide you best solution.
About the wifi problem, did you mean that the unit could connect to wifi but it could not get the internet?
You can do a factory data reset to check.
If possible, would you mind take a video to show more details about the problem.
We will try to help you solve it.
Regards


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