Random Loss of USB connectivity (AS0272B)

Mainly focus on PUMPKIN Android/Wince Car Radio DVD GPS Stereo Issue

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])RAG()N
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Re: Random Loss of USB connectivity (AS0272B)

Postby ])RAG()N » Sat Jul 27, 2019 8:49 am

I contacted the ebay seller pumpkin18au I brought it off and they organized it.


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Re: Random Loss of USB connectivity (AS0272B)

Postby Jammy » Thu Aug 01, 2019 9:50 am

Hi,
Can you tell us the order number for the replacement main board? Or you username? For better confirmation, can you send us a video to show the problem? Cheers
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Jammy
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Re: Random Loss of USB connectivity (AS0272B)

Postby ])RAG()N » Thu Aug 01, 2019 7:57 pm

User name: xdndx
ebay Item number:302389982249 (This is for the unit when I brought it)
Shipment number is : LF025906334SG (this is for the motherboard)

Here is a video that I took a week ago
https://youtu.be/aYmfjTU1w1s

also took this video of the speakers because there is some buzzing sound coming from them.
https://youtu.be/gd8Kdt-3jWg
You might need to turn the volume up to here it.
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Re: Random Loss of USB connectivity (AS0272B)

Postby Jammy » Fri Aug 02, 2019 9:05 am

Hi,
I have informed our customer service. She will contact with you and offer you a solution. Cheers.
Best Regards
Jammy
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Re: Random Loss of USB connectivity (AS0272B)

Postby ])RAG()N » Wed Aug 07, 2019 7:35 am

Thanks sounds good,, I have not heard anything from the seller for 2 weeks :(
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Re: Random Loss of USB connectivity (AS0272B)

Postby ])RAG()N » Tue Aug 27, 2019 9:14 am

Well support is a bit slow. :roll: Been waiting on a reply for 2 weeks.
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Re: Random Loss of USB connectivity (AS0272B)

Postby Jammy » Wed Aug 28, 2019 6:01 am

Hi,

I am sorry to let you wait so long.
I have informed our customer service again, have you received their reply now?

Best Regards,
Jammy
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Re: Random Loss of USB connectivity (AS0272B)

Postby ])RAG()N » Wed Aug 28, 2019 7:42 am

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Re: Random Loss of USB connectivity (AS0272B)

Postby ])RAG()N » Wed Aug 28, 2019 7:45 am

Actually the last time she contacted me was on the 9Aug 19
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