Headunit is not connecting to Bluetooth

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L-ight
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Headunit is not connecting to Bluetooth

Postby L-ight » Mon Nov 04, 2019 1:33 pm

Hello, I installed an app that is not allowing me to connect to bluetooth from my device. I downloaded the same app to my phone and it works just fine with bluetooth. Are there any updates for my device?

Model #DD01273-US PUMPKIN Android 8.0 Car Stereo Double Din 4GB


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Jammy
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Re: Headunit is not connecting to Bluetooth

Postby Jammy » Tue Nov 05, 2019 1:13 am

Hi,

Can you offer the SKU of your head unit?
The SKU label on the back of the radio or on the package box. You can check it.

Thank you
Jammy
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L-ight
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Re: Headunit is not connecting to Bluetooth

Postby L-ight » Tue Nov 05, 2019 3:32 pm

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Jammy
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Re: Headunit is not connecting to Bluetooth

Postby Jammy » Wed Nov 06, 2019 1:08 am

Hi,

What's the app you installed?

Jammy
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L-ight
Posts: 17
Joined: Mon Feb 05, 2018 3:26 pm
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Contact L-ight

Re: Headunit is not connecting to Bluetooth

Postby L-ight » Wed Nov 06, 2019 12:48 pm

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Jammy
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Re: Headunit is not connecting to Bluetooth

Postby Jammy » Thu Nov 07, 2019 1:49 am

Hi,

Maybe the app you installed does not compatible with the unit.

Jammy
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