Bluetooth dont work just a year

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policlates
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Bluetooth dont work just a year

Postby policlates » Tue Nov 26, 2019 8:31 pm

Hi, I have one of your 2din px5 car radios and I don't know if this has been a coincidence, but just a year and a day after I bought it, the bluettoth has stopped working.
There is no bluettoth icon in the notification bar.
There is no name or pin in the bluettoth configuration.
It does not detect any equipment and is not detected by any telephone.
Bluetooth ko?



Jammy
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Re: Bluetooth dont work just a year

Postby Jammy » Wed Nov 27, 2019 1:12 am

Hi,

Can you offer your car radio SKU?
So we can judge the problem more accurately.
The SKU label on the back of the radio or on the package box.

Thank you
Jammy

policlates
Posts: 11
Joined: Wed Dec 12, 2018 12:55 pm
Contact:

Re: Bluetooth dont work just a year

Postby policlates » Wed Nov 27, 2019 5:43 pm

these are the two codes that appear on the radio

B511WGMA292

ND0289B

Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: Bluetooth dont work just a year

Postby Jammy » Thu Nov 28, 2019 1:33 am

Hi,

Please search the car stereo Bluetooth name on your phone, then open the car stereo Bluetooth App and click the settings, there will appear the car stereo Bluetooth name and password.

D0C60D00-B7A7-47e6-919F-0233F57DA486.png
D0C60D00-B7A7-47e6-919F-0233F57DA486.png (135.11 KiB) Viewed 1778 times


Jammy

policlates
Posts: 11
Joined: Wed Dec 12, 2018 12:55 pm
Contact:

Re: Bluetooth dont work just a year

Postby policlates » Thu Nov 28, 2019 9:24 am

As I said in my initial post, the name and password are empty ... there is no data

Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: Bluetooth dont work just a year

Postby Jammy » Fri Nov 29, 2019 1:50 am

Hi,

You can follow this step to do a setting.
Enter Settings- Factory Settings- Input the password 3368- AAP- Choose Bluetooth “BC5”- Save- Exit.

Jammy

policlates
Posts: 11
Joined: Wed Dec 12, 2018 12:55 pm
Contact:

Re: Bluetooth dont work just a year

Postby policlates » Fri Nov 29, 2019 9:37 am

Hello, what you indicate I have already done.
By default it was already in BC5. I have been testing with the other configurations and finally I have put BC5 again. None operate the bluettoth

Jammy
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Re: Bluetooth dont work just a year

Postby Jammy » Mon Dec 02, 2019 1:31 am

Hi,

So is your Bluetooth working now?

Jammy

policlates
Posts: 11
Joined: Wed Dec 12, 2018 12:55 pm
Contact:

Re: Bluetooth dont work just a year

Postby policlates » Mon Dec 02, 2019 10:59 am

Hi, it doesn't work

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Bluetooth dont work just a year

Postby Jammy » Tue Dec 03, 2019 2:11 am

Hi,

Please provide a video.
And whether the Bluetooth name and pairing password are displayed in the Bluetooth APP?

Thank you
Jammy


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